In case you are publishing your WAC servers using TMG you might face the following,
Problem:
PowerPoint presentations not working and showing only (white screen) for External Users and a while it showing the following error message.
Either the network connection has been lost or the server is busy. please check your network connection.
Resolution:
Problem:
PowerPoint presentations not working and showing only (white screen) for External Users and a while it showing the following error message.
Either the network connection has been lost or the server is busy. please check your network connection.
Resolution:
- In Forefront TMG, right-click the name of the new publishing rule and then click Properties.
- In the Properties dialog box, on the To tab, select the option Forward the original host header instead of the actual one.
- On the Traffic tab, click Filtering and then click Configure HTTP.
- In the Configuring HTTP policy for rule dialog box, clear the Verify normalization check box and then click OK.
- In the Properties dialog box, click OK.
- In Forefront TMG, click Apply to enable the changes. When the Configuration Change Description dialog box appears, click Apply.
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