Thursday, May 1, 2014

When you select the Shared Mailbox and search there are no results.

Problem: 
When you select the Shared Mailbox and search, there are no results. but when u select individual folders within the shared mailbox it can search them but only individually. 

Resolution:
In outlook, click Tools and then Account Settings, press "change" - "more settings", go to the "Advanced" tab (where you configured the shared mailbox before" and uncheck the "Download shared folders" box, restart outlook.